At Shopping Modes, we want you to be completely satisfied with your purchase. That’s why we offer a 30-day return policy for most items.
Key Details of Our Return Policy:
- Eligibility: Items must be unused, in their original condition, and in the original packaging.
- Timeframe: Returns must be initiated within 30 days of delivery.
- Exclusions: Personalized engraved items cannot be returned unless they arrive damaged or defective.
To initiate a return, simply contact our customer service team at support@shoppingmodes.com with your order details. We will provide you with a prepaid return label and instructions on how to send the item back.
For more information about our shipping process, delivery times, and other policies, please visit our Shipping & Delivery page.
Your satisfaction is our priority! Feel free to reach out if you have any questions.