Initiating a return is simple and hassle-free! Follow these steps:
- Contact Us: Email our customer service team at support@shoppingmodes with your order number, the item you wish to return, and the reason for the return.
- Receive Instructions: Once your return is approved, we will provide you with a prepaid return label and detailed instructions on how to send the item back.
- Package the Item: Ensure the item is unused, in its original packaging, and securely packed to avoid damage during transit.
- Ship the Item: Attach the prepaid return label to the package and drop it off at your nearest shipping carrier location.
Once we receive and inspect the returned item, we will process your refund or exchange promptly. If you have any questions, feel free to reach out to our support team!